At Zivazi ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our video dating platform, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. By accessing or using our service, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how your personal data will be treated.

We collect and process the following types of personal information when you use our platform:

We use the information we collect for the following purposes:

• To Create and Manage Your Account: To facilitate account registration and account management.
• To Provide and Improve Services: To enable video calls, messaging, and other interactive features of the app.
• To Personalise Your Experience: To offer personalised content, match recommendations, and notifications.
• To Process Payments: To process and manage subscription fees.
• For Communication: To send service-related updates, promotional content (if you’ve opted in), and other communications relevant to your account.
• For Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our terms and policies.
• Security and Fraud Prevention: To protect against unauthorized access, use, or disclosure of your information.

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: By using our platform, you consent to the collection and processing of your personal data.
• Contractual Necessity: We process your data to perform our contractual obligations with you, including providing the video dating services you have requested.
• Legal Obligations: We may process your data as required to comply with legal obligations, such as for tax, accounting, or fraud prevention purposes.
• Legitimate Interests: We may process your data based on our legitimate interests, such as improving and securing our platform.

We may share your personal data in the following circumstances:

• With Other Users: Certain information (such as your profile picture, bio, and location) is visible to other users to facilitate matches and interactions.
• With Service Providers: We share data with third-party service providers that assist us in providing our services, such as payment processors, hosting providers, or analytics partners. These third parties are required to protect your information and use it solely for providing services to us.
• For Legal Purposes: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with a legal process, or prevent fraud or illegal activities.
• In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

As a user of our service, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can ask us to limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain cases, including for direct marketing purposes.
• Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee complete security.

We use cookies and similar technologies to collect information and improve your user experience. Cookies are small text files stored on your device that help us understand how you use our platform. You can control cookies through your browser settings. However, if you disable cookies, some features of the service may not function as expected.

Zivazi is not intended for children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

If you are using our platform from outside the UK, please be aware that your data may be transferred to and processed in the UK or other countries. These countries may have data protection laws that differ from those in your jurisdiction. We will take steps to ensure that your data is adequately protected in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our platform or by other means. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:support@zivazi.co.uk

By using Zivazi, you acknowledge that you have read, understood, and agree to this Privacy Policy.